Key Policies & Documents

Absence of the registered Manager

Accident & adverts

Agency worker handbook

Complaints Policy

Confidentiality & Disclosure of patient/client information

COSHH Policy

Deprivation of Liberty Policy (DOLS)

General Communication

Insurance Arrangement

Job description of Support Worker & Nurses

Manager’s job description

Mandatory training policy

Medication administration policy

Monitoring & auditing the Quality of Service Policy

Orientation & Induction Policy

Person Specification Guide

Policy on obtaining feedback

Protection of Vulnerable Adults and Safeguarding Children Policy

Quality Assurance Policy Framework

Staff Recruitment Policy

MCA Rules & Regulation

Safe & Healthy Working Practice Policy

Safe Moving & Handling Policy

Secure Storage & Disposal of Information Policy

Service User Guide

Statement of Purpose

Time sheet (PDF) (Word)

Terms & Conditions